LAST UPDATED 8 SEPTEMBER 2026

Privacy notice

This notice explains how A-Z WASH LTD, using the Pristine Wash trading brand, handles personal information connected with this website and site-opportunity enquiries.

Who is responsible for your information

The data controller is A-Z WASH LTD, Company No. 12774959, registered in England and Wales. Registered office: Suite S 7 Rays House, North Circular Road, London, NW10 7XP. Pristine Wash is the trading brand used on this website. For privacy questions, email info@pristinewash.co.uk.

Information we collect

When you submit a site enquiry we may collect your name, company, email address, telephone number, site address or postcode, your relationship to the site, approximate area and the opportunity details you choose to provide. Our hosting and security systems may also create ordinary server logs such as IP address, request time, browser information and requested pages for security, reliability and troubleshooting.

Why we use it and our lawful bases

We use enquiry information to review a location, respond to you, discuss a possible property opportunity, keep a record of relevant correspondence and protect the website from misuse. Depending on the context, our lawful bases are taking steps at your request before entering a contract, our legitimate interests in assessing and developing genuine business opportunities and operating a secure website, and compliance with legal obligations where applicable. We do not rely on marketing consent simply to answer a site enquiry.

Who we may share it with

Access is limited to Pristine Wash/A-Z WASH LTD and service providers needed to host, secure and deliver the website and business email. If an opportunity progresses, relevant information may be shared where necessary with professional advisers, surveyors, engineers, planning or environmental consultants, utilities, insurers, landlords or their advisers, and public or regulatory authorities. We do not sell personal information.

International processing

Some technology providers may process information outside the United Kingdom. Where UK data-protection law requires a transfer safeguard, we will use an applicable adequacy arrangement or approved contractual safeguard.

How long we keep information

We keep information only for as long as reasonably necessary for the purpose for which it was collected. Enquiries that do not progress are normally reviewed for deletion within 24 months of the last meaningful contact. Information connected with an active negotiation, contract, dispute or legal obligation may be kept longer where necessary.

Your data-protection rights

Depending on the circumstances, you may have rights to ask for access to your personal information, correction, erasure, restriction of processing, portability, or to object to processing based on legitimate interests. These rights are not absolute and exemptions may apply. To exercise a right, email info@pristinewash.co.uk. We may need to verify your identity before acting on a request.

Automated decisions

We do not use the website enquiry form to make solely automated decisions that produce legal or similarly significant effects about you.

Security

We use proportionate technical and organisational measures intended to protect information against unauthorised access, loss or misuse. No internet transmission can be guaranteed to be completely secure.

Complaints

Please contact us first if you have a concern so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO). Current guidance and contact routes are available at ico.org.uk.

Cookies and similar technologies

See our cookie notice. The current production website is designed without advertising or behavioural-tracking cookies.

Changes to this notice

We may update this notice if our processing or legal obligations change. The date at the top shows the latest revision.